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Support Analyst
Full Time   |   IT
We are looking for an ICT Support Analyst to join our team.

This busy role offers variety, plenty of challenges, and a broad scope of work. The successful applicant will have a strong customer focus and experience in providing a wide array of in-house technical and user support.

In this position the responsibility will be to provide 1st and 2nd level technical support and day to day consultation, training, instruction and trouble-shooting to computer users for hardware, software, applications and peripheral devices. Close collaboration within the ICT team, with a desire to learn and impart your knowledge to others, will assist you to be successful in this role.

The Opportunity:

Second line operational support, including troubleshooting for in-house ICT issues
Microsoft operating systems and application support
Provision of efficient and value-add business solutions and customer service
As an ICT Support Analyst you will have:

Two plus years' experience preferred in an ICT Service Desk or related position
Demonstrated experience of technical Relevant IT Industry Qualifications or a degree preferred
Preference given to candidates with PRINCE2 and ITIL preferred
Pro-active and self-sufficient, with a demonstrated ability to exercise appropriate levels of judgement and initiative.
Effective time management skills, the ability to work to deadlines and see tasks through to completion.
Well-developed communication skills, written and oral, and excellent interpersonal relationship skills.
A willingness to coach and share knowledge is expected.
Please note interviews will be held in New Plymouth on Wednesday 5th and Thursday 6th July 2017

Please visit our website www.tuiora.co.nz to download an application pack and email completed applications to humanresources@tuiora.co.nz

Applications close on Friday 30 June 2017 at 12noon

You must be eligible to work in New Zealand to be considered for this position.

Visit www.tuiora.co.nz for further information or contact our reception on
(06) 759 4064 for an application pack.

06 7594064
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