Who are you?
We’re looking for a proficient administration professional who is detail-oriented, possess a strong customer-centric focus and positive outlook to join our team as a Senior Administrator.
You’ll provide administration, guidance and accurate advice across TSB’s nationwide retail, rural and business network, as well as supporting across functions including bank services, quality assurance and compliance support to ensure we maintain a high level of service and maximise on customer opportunities.
Primarily you will be responsible for completing various administrative tasks such as data processing, account maintenance, and payments in addition to account reconciliation and scanning. Working closely with internal and external parties, you’ll maintain and deliver accurate and efficient completion rates with data integrity and identify opportunities to increase knowledge, building capability where required.
To be successful in this role you’ll need:
A positive, upbeat nature and ‘customer first’ approach
To be diligent, accurate and have an eye for detail
To be a quick learner, capable of learning a large range of detailed processes
Exceptional customer service skills, with the ability to create ‘remarkable experiences’ for both internal and external customers
A collaborative, cross functional working style and team player qualities, with the willingness and flexibility to step in and help where needed
Strong computer literacy, with the ability to thrive in a fast-paced working environment
Effective interpersonal and communication capabilities
Who are we?
We’re a real New Zealand bank on a mission – to help New Zealanders get ahead and to make their banking experience as easy as possible.
Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking, and pride ourselves on the positive working environment we’ve created.
So, if you’re passionate about helping New Zealanders and ready to get stuck in as part of a team where you’re supported to be your best self…Apply now!
Applications close: Sunday 31st January
For a copy of the Job Description visit Senior-Administrator--Banking-Support.pdf
So join us - a real New Zealand Bank, and
together let's help New Zealander's get ahead.
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